Mar 24, 2020
Hello, peeps. Okay, so today on the podcast, I would say you're getting a twofer. You're getting sort of two experts, two thought-leaders on this crazy world that we live in, the future of work, specifically we both look at leaders and teams. Steph Clark is joining me today! I have followed her work for quite a while and one of my favorite things about her is not only what she does to her organization called Spique but also what she does on her own. She's the host of Steph’s Business Bookshelf Podcast. It's super cool because I am such a book lover and she shares so many great summaries so Steph’s been my favorite person for a long time. She originated from the UK and now she lives in Australia. I just love to hear her talk. So enjoy this episode because I think you're going to get a really unique view of what people who work with teams and leaders often relating to high performance would say about what you can do either as an employee or a leader today.
“...what I like to do is not just get in and do the task, but actually to find out a little bit about the person I was doing it with because let's face it was probably pretty painful for them as an experience to have the auditors in. So if I can make that slightly less painful by being just a kind of nice person to them and showing some interest in them. ” At minute 8:24, Steph talks about the importance of learning more about your client in order to serve them in the most effective ways. This relational approach helps build trust with your clients!
“How are you contributing to that situation? And it's a question I ask myself whenever I'm complaining about something or not happy about something. My first question to myself is, how do I contribute to that?” At 17:22, Steph shares an important question regarding her own self-awareness when she is in the midst of difficult circumstances. Taking ownership of situations by asking this question will only help in moving forward, gaining insight, and learning.
“Having a role model tenacity - we have this when we talk to clients and one of the things we want to share is, we have this kind of four part model of head, heart, hands and hunch. So these are the things and this is how we work.” At minute 34:05, Steph introduces us to the Role Model Tenacity, which helps teams identify and implement progress in the workplace using spirit, values, knowledge, curiosity, and more.
Steph shared a lot of valuable information about building habits for high performance. She also gave a lot of helpful tips to leaders and teammates in the workplace so make sure you check it out!
If you want to know more about Steph, learn all about her at https://spiique.com/. Don’t forget to follow her on Instagram @stephsbizbookshelf and on LinkedIn. Go follow him now! And don’t forget to listen to Steph’s Business Bookshelf Podcast, hosted by Steph.
Here are some of the links we mentioned in this episode:
I hope you liked today’s episode. Please don’t forget to subscribe on all podcast platforms and while you’re there, please don’t forget to rate and review! I truly appreciate and love you, and can’t wait to see you in the next episode!
P.S. Please don’t forget to tag me on Instagram @theannaoakes to share your big takeaways and for more Build High Performing Teams updates. I’ll see you there!
Peace & Progress,